Maintenance and Support
We provide a broad set of application outsourcing services that enable us to provide comprehensive support for our clients’ software applications and platforms. We strive to continuously improve the applications under our management and to evolve our clients’ IT applications.
We believe that our application outsourcing services are differentiated because they are based on the principle of migrating installed applications to flexible platforms (portfolio rationalization) that can sustain further growth and business change.
Maintenance and Support Services:
End User Support Services (Help Desk)
On-site Onshore-911 Support
Infrastructure Support/IT Governance
Production Support/Emergency Fixes
Application Continuity/Monitoring
Server Administration/Backup/Patches
Operational Security Auditing